Hours, leave and invoices, ready in Xero.

Approved timesheets go to Xero AU Payroll with each hour in its SCHADS pay item and allowances beside them. Leave is raised as leave requests against each worker’s Xero balance. NDIS claims go as draft invoices to the participant’s Xero customer, and credit notes follow them. With automatic syncing on, payments and status changes made in Xero come back to the claim.

No. It works out hours by pay item, not dollars. Your pay rates live in Xero, which calculates the pay, so when award rates change you update them in Xero. Your payroll team still checks and runs each pay run in Xero.

Grow, at $10 per user a month or $9 a month billed yearly, with a 14-day trial that takes a card at checkout. Enterprise includes everything in Grow. The Free plan doesn’t include Xero, SCHADS hours or NDIS billing. Prices are in Australian dollars with no GST added.

No. Staff set up as contractors, in Diversity Sync’d or in Xero, are left out of payroll timesheets, because contractors are invoiced separately rather than paid through payroll.

Fix it and sync it again while the timesheet is still a draft in Xero, and the Xero copy is updated. If it’s been approved in Xero, revert it to draft there and sync again. Once it’s in a posted pay run, make the correction in Xero.

No. Every claim reaches Xero as a draft invoice, so you approve and send it from Xero. A claim with a live Xero invoice can’t be sent a second time, and if that invoice is voided or deleted in Xero, sending again creates a replacement.

They don’t go through Xero. For agency-managed participants, you export an NDIS bulk payment file from your claims and upload it to the NDIA portal, as there’s no direct NDIA connection. Plan-managed invoices go through Xero, and self-managed invoices can go by email.

Yes. Each organisation is added through Xero’s own sign-in. Timesheets sync to the organisation you pick for payroll, and each invoice send lets you choose the organisation it goes to.

Yes. Everything Diversity Sync’d sends to Xero goes on the Xero login of the person sending it, so each person who syncs timesheets, raises leave requests or sends claims connects their own Xero login once. That takes permission to connect integrations and sync timesheets in Diversity Sync’d, and access to the organisation in Xero.

Not yet. Xero is our payroll and accounting connection today, and MYOB and QuickBooks are on the way. Employment Hero syncs HR records such as staff details and certificates, but not payroll.