Interactions are the atoms of a shift — an activity, a behavioural observation, a support task, an incident. Diversity Sync'd gives workers a single structured form that ties each moment back to the right participant, service, and funding line. No more free-text chaos, no rekeying at payroll time.
Activities, observations, support tasks, incidents, medication events — each with its own set of fields and its own reporting lens.
Service item, billing code, participant goals, and active risk flags all pre-populate from the shift — so workers document against the plan, not around it.
The same record drives billing, reporting, and AI review. Close the interaction and the paperwork is already done.
Free-text shift notes are great for narrative, but they're brittle for billing, auditing, and AI. Interactions give you the structure without sacrificing the story — fast to complete in the field, audit-ready at head office.
See it in action
Walk through the platform with our team. We'll show you how Diversity Sync'd fits your workflows — in 20 minutes or less.
