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Step-by-step video tutorials to help you master Diversity Sync'd. From getting started to advanced features, we've got you covered.

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Basics

Getting Started

New to Diversity Sync'd? Start here to learn the fundamentals

Platform Tour: Complete Walkthrough
18 min
Beginner

Platform Tour: Complete Walkthrough

Get a complete overview of Diversity Sync'd features and how they work together to streamline your care operations.

Quick Start Guide
Coming Soon
8 min
Beginner

Quick Start Guide

Everything you need to know to get started with Diversity Sync'd in under 10 minutes.

Setting Up Your Organisation
Coming Soon
15 min
Beginner

Setting Up Your Organisation

Learn how to configure your organisation settings, invite team members, and set up roles and permissions.

Rostering

Rostering & Scheduling

Master shift management and optimise your team's schedule

Creating Your First Roster
Coming Soon
12 min
Beginner

Creating Your First Roster

Step-by-step tutorial on creating and managing shifts for your care team with drag-and-drop functionality.

Advanced Rostering Techniques
Coming Soon
16 min
Advanced

Advanced Rostering Techniques

Master advanced features like roster templates, recurring shifts, and bulk updates to save time.

Managing Staff Availability
Coming Soon
10 min
Intermediate

Managing Staff Availability

Learn how to mark staff availability, handle leave requests, and sort out roster clashes efficiently.

Open Shifts & Shift Bidding
Coming Soon
14 min
Intermediate

Open Shifts & Shift Bidding

Post open shifts, let your team bid, and choose who takes each one.

Compliance

Compliance & Documentation

Stay compliant with NDIS requirements and manage documentation effectively

Custom Forms Builder Tutorial
Coming Soon
15 min
Intermediate

Custom Forms Builder Tutorial

Learn how to create custom intake forms, assessments, and documents tailored to your specific needs.

HSQF Audit Evidence Walkthrough
Coming Soon
20 min
Advanced

HSQF Audit Evidence Walkthrough

See where the records a Human Services Quality Framework (HSQF) audit asks for are kept in Diversity Sync'd.

Incident Reporting & Management
Coming Soon
13 min
Intermediate

Incident Reporting & Management

Fill in the built-in NDIS and Child Safety incident report forms, review submissions in their registers, and export them to CSV.

Audit Preparation Checklist
Coming Soon
18 min
Advanced

Audit Preparation Checklist

Work through our NDIS audit preparation checklist and the documents to gather for each section.

Features

Platform Features

Deep dives into powerful features that streamline your workflows

Storage Management
3:43 min
Intermediate

Storage Management

Learn how to effectively manage your storage, organise documents, and maintain a secure file system.

Admin Center Overview
7:14 min
Advanced

Admin Center Overview

Explore the Admin area to manage organisational settings, users and roles, and system configuration.

Shift Notes & Collaboration
5:37 min
Beginner

Shift Notes & Collaboration

Master shift notes, attachments, and team collaboration features for better care coordination.

Finance & Invoicing
Coming Soon
17 min
Intermediate

Finance & Invoicing

Build NDIS claims from delivered shifts, run the weekly billing wizard, handle rejections and credit notes, and push invoices to Xero.

Advanced Filtering & Search
Coming Soon
9 min
Intermediate

Advanced Filtering & Search

Use the filters on each list and search in Storage to find the people, shifts and files you need quickly.

Integrations & API Setup
Coming Soon
22 min
Advanced

Integrations & API Setup

Connect Xero and Employment Hero, edit files in OneDrive, and create keys for the read-only public API.

Analytics

Reporting & Analytics

Learn to leverage data insights and create meaningful reports

Dashboard Overview & Analytics
2:46 min
Beginner

Dashboard Overview & Analytics

Understand your dashboard metrics, key performance indicators, and how to interpret analytics data.

Custom Reports & Export Options
Coming Soon
16 min
Advanced

Custom Reports & Export Options

Build saved reports and charts from your rostering, staff and billing data, then export them to CSV for analysis.

NDIS Audit Evidence
Coming Soon
19 min
Advanced

NDIS Audit Evidence

Pull together incident registers, staff screening records and the audit log ahead of an NDIS audit.

See it in action

See how it works for your team

Walk through the platform with our team in a 30-minute demo. We'll show you how Diversity Sync'd fits your workflows and answer your questions.

Try It Free
See how it works
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Rostering, shift notes, SCHADS hours and NDIS claims on one record of care, for NDIS and child safety providers. Care records hosted in Sydney.

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Features

  • Shift Scheduling
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