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Employment Hero integration

Staff records that stay in step with Employment Hero.

Enter a new starter once. Staff details, certificate expiries and leavers stay in step with Employment Hero, you choose which way each detail syncs, and pay stays with Xero.

Start freeBook a demoAll integrations→

Sync settings

Choose what syncs with Employment Hero, and when.

ConnectedSave

Sync from Employment Hero

New hires within minutes, the rest once a day. Preview sync works either way.

Staff details
NameFrom Employment Hero
PhoneBoth ways
Date of birthFrom Employment Hero
Start dateFrom Employment Hero
AddressBoth ways
Emergency contactFrom Employment Hero
Certificate expiries

For the certifications you’ve mapped.

Certificate documents

Files tagged as certificates on profiles.

Leavers

Terminated there, archived here.

New hires

Arrive Locked until someone unlocks them.

Sync to Employment Hero

Send the details set to To Employment Hero or Both ways, daily and when you apply a sync.

Leavers

Archiving asks whether to offboard them in Employment Hero too.

New staff

Staff added here are created in Employment Hero and linked. It emails them its own invite.

Preview syncNothing changes until you apply it.
What syncs

What syncs, and which way. You set the direction for each staff detail. Certificates and new hires come from Employment Hero.

RecordWhich wayGood to know
  • Name, phone, date of birth and start date

    Which way: From Employment Hero, to it, both ways, or off

    You set each one. Both ways keeps whichever side changed since the two last matched.

  • Address

    Which way: From Employment Hero, to it, both ways, or off

    Off until you set it, and always written whole: street, suburb, state and postcode together.

  • Emergency contact, employment type and position

    Which way: From Employment Hero, or off

    Employment Hero can’t take these back. A job title sets the position when a position of that name exists here.

  • Certificate expiries and documents

    Which way: From Employment Hero

    For the certifications you map. Files tagged as certificates on Employment Hero profiles are stored against the staff member.

  • New hires

    Which way: From Employment Hero, within minutes

    They arrive Locked and hold a seat until someone unlocks them. With no seat free, they wait for you instead.

  • Leavers

    Which way: From Employment Hero, and back when you offboard

    Archived here when they leave, so their login ends and their seat frees. Archive someone here and you can offboard them in Employment Hero too.

  • New staff

    Which way: To Employment Hero

    Created there with their name, email, date of birth, employing entity and work location, then linked. Off until ticked.

  • Email

    Which way: Never synced

    Each system keeps its own, so a sync never changes anyone’s sign-in address.

Both ways, without silent overwrites. When a detail changes in both systems, neither side wins by default. It waits under Needs a decision until an admin keeps one value, which then goes to the other system.

  • When one system changed since they last matched, its value goes across
  • A value Employment Hero refuses is held with its reason, not sent again and again
  • A change counts as sent only once Employment Hero confirms it kept the value
  • Sending stays off until an admin switches it on and confirms what will go
Needs a decision2

Changed in both systems since they last matched. Neither is overwritten until you keep one.

Priya Raman

Phone

since 22 Oct

Diversity Sync’d

0491 570 156

Keep

Employment Hero

0491 570 006

Keep

Tom Nguyen

Address

since 23 Oct

Diversity Sync’d

3/14 River Rd, Parramatta NSW 2150

Keep

Employment Hero

14 River Rd, Parramatta NSW 2150

Keep

Certificates recorded in Employment Hero, expiries tracked here. Map each Employment Hero certification to a certificate here once. From then on, expiry dates and certificate files come across with each sync, onto staff profiles and into the certificate expiry reminders.

  • Suggested where the names match exactly, and you save every mapping
  • Unmapped certifications are left out, never guessed
  • Or create the rest as new certificates in one step
  • Certificates flow from Employment Hero and are never written back to it
Certificate mapping1 unmapped
  • First Aid→First Aid Certificate
  • CPR→CPR
  • NDIS Worker Orientation Module→NDIS Worker Orientation
  • Manual Handling→Choose a certificate

Bailey Serafin

From Employment Hero
  • First Aid Certificate

    Expires 14 Mar 2027

    first-aid.pdf
  • CPR

    Expires 2 Feb 2027

    cpr-2026.pdf

New starters in, leavers out, without retyping. Hire someone in Employment Hero and they arrive here within minutes, Locked until you unlock them and send their invite. Terminate someone there and they’re archived here when they leave, so their login closes and their seat frees.

  • A new hire who’s already on staff here is linked by email, or by name and date of birth, not duplicated
  • Anyone who can’t come across yet, with no seat free or no email, waits with the reason
  • Archive someone here and offboard them in Employment Hero in the same step
  • Add staff here and create them in Employment Hero, in the employing entity and work location you choose
New hires2 waiting

People added in Employment Hero since 15 Oct come across within minutes, Locked until someone unlocks them.

  • Mia Thompson

    Needs a seat

    No seat is free, so they were not brought in. Unlock asks to add a seat, then sends their invite.

    Unlock
  • Sam Okafor

    No email

    No email in Employment Hero. Add one there and they come across at the next check.

In the sync preview

Warnings

Tom Nguyen: Leaves Employment Hero on 30 Oct 2026

Setup

Six steps, all in your hands. You need an Employment Hero plan with Developer Portal, and an admin login on each side. Your company connects its own app, so the keys stay with you.

Read the setup guide↗ (opens in a new tab)
  1. 1

    Step 1: Create an app in Developer Portal

    Employment Hero includes Developer Portal on its Platinum HR, eOS Plus and eOS Unlimited plans. Create an app there with the name, redirect address and scopes the setup page shows, and ask for every scope, since none can be added later.

  2. 2

    Step 2: Paste its client ID and secret

    Enter them in Admin › Integrations › Employment Hero. Saving checks them with Employment Hero before anything is stored, and says what to fix if they don’t match.

  3. 3

    Step 3: Connect with your own login

    Sign in to Employment Hero as an admin and allow access. Each admin who connects uses their own login, and what they do runs on it, never a colleague’s.

  4. 4

    Step 4: Link your staff

    Staff linking suggests each match by email, then by name and date of birth. Nothing is linked until you save it.

  5. 5

    Step 5: Choose what syncs

    Tick the types to bring across, set which way each staff detail goes, and map each Employment Hero certification to a certificate here.

  6. 6

    Step 6: Preview, apply, then go daily

    A preview shows every change and writes nothing. Apply it, then switch on Sync from Employment Hero to run it once a day.

Safeguards

Two systems of record, kept honest. Nothing syncs until an admin switches it on, and nothing goes back to Employment Hero until they say so.

  • Your app, your secret

    Your company creates its own Employment Hero app. Nobody at Diversity Sync’d signs in to your Employment Hero or handles its secret.

  • Everyone on their own login

    Previews, applies and decisions run on the Employment Hero login of the person who makes them.

  • Preview before you apply

    A preview changes nothing. If either system changed since, applying shows you the new changes to review instead of applying them unseen.

  • Sending is off by default

    Nothing goes to Employment Hero until an admin switches Sync to Employment Hero on, and a save that sends a new detail asks them to confirm.

  • Bound to one organisation

    Your account is bound to one Employment Hero organisation. A login or sync for any other is refused, with both named.

  • Settings and decisions logged

    Saving credentials, connecting, changing sync settings, keeping a value, archiving a leaver and offboarding each leave an entry in Admin › Logs.

    Learn more→ about settings and decisions logged
Payroll and plans

HR in Employment Hero, pay in Xero. Both included on Grow.

  • Payroll runs through Xero

    Approved timesheets are split into SCHADS pay items and synced to Xero Payroll, where your pay rates work out the dollars. Bring employment type across from Employment Hero and the sync preview tells you when Xero’s employment basis needs to match before the next timesheet sync.

    How payroll sync works→
  • Included on Grow

    Grow is $10 per user a month, or $9 billed yearly, with no GST added and a 14-day trial that takes a card at checkout. Free needs no card but doesn’t include integrations. A Locked new hire holds a seat, and with none free they wait until you add one. Employment Hero bills for any staff you create there.

    See pricing→
FAQ

Questions, answered. What admins ask before connecting Employment Hero.

Something else? Talk to us

No. Employment Hero is an HR sync here: staff details, certificate expiries and documents, new hires and leavers. Payroll runs through Xero Payroll, where approved timesheets arrive split into SCHADS pay items and Xero works out the pay. If you bring employment type across from Employment Hero, the sync preview warns when Xero’s employment basis needs to match before the next timesheet sync.

An Employment Hero plan that includes Developer Portal, which Employment Hero offers on Platinum HR, eOS Plus and eOS Unlimited. If Developer Portal is in your Employment Hero profile menu, you have it. You also need an admin login there for the organisation you’re connecting, and permission to manage integrations in Diversity Sync’d. It’s worth checking before you start a trial.

Grow, at $10 per user a month or $9 a month billed yearly, with no GST added. You can try it on a 14-day Grow trial, which takes a card at checkout. The Free plan needs no card, but it doesn’t include integrations.

Name, phone, date of birth, start date and address can each come from Employment Hero, go to it, sync both ways or stay off; address starts off. Emergency contact, employment type and position come from Employment Hero, because its API can’t take them back. Certificate expiries and certificate documents come from Employment Hero too. Email is never synced.

Both ways keeps the side that changed since the two systems last matched. If a detail changed in both, it waits under Needs a decision and neither value is overwritten until an admin keeps one, which then goes to the other system. A value Employment Hero refuses waits there too, with its reason, and isn’t sent again until someone decides.

A new connection starts with the daily sync off. Once you switch on Sync from Employment Hero, staff details, certificates, documents and leavers sync once a day overnight, and new hires come across within minutes. You can preview and apply a sync whenever you like, with the daily sync on or off. With Sync to Employment Hero on, details set to go there are sent on the daily run and whenever someone applies a sync.

With Sync from Employment Hero on and New hires ticked, people added in Employment Hero come across within minutes as Locked staff: they hold a seat, but can’t sign in or be rostered until someone unlocks them, which sends their invite. Anyone who can’t come across yet, because no seat is free or they have no email, waits under New hires with the reason until you sort it. People already in Employment Hero when you tick it aren’t brought across; invite them as staff and link them. With Leavers ticked, someone terminated in Employment Hero is archived here when they leave: their login ends and their seat frees. A last day still ahead shows as a warning until then, and unticked, a termination is only a warning.

Yes, with New staff ticked and Sync to Employment Hero on. Whoever invites a staff member is asked for their date of birth, and once the invite is saved they’re created in Employment Hero with their name, email, date of birth and the employing entity and work location you chose, then linked. If an Employment Hero employee already has that email, they’re linked instead. Employment Hero emails them its own invite and bills per employee, so switching it on asks you to confirm.

Only through the app your company creates in Employment Hero’s Developer Portal. You enter its client ID and secret yourself, and each admin connects with their own Employment Hero login. The app reads staff details, certifications and documents, and sends nothing back until you switch sending on in sync settings.

Switch either direction off at any time in sync settings. Disconnect removes your own stored Employment Hero login, and Disconnect everyone removes every admin’s. Employment Hero doesn’t document a way to revoke its tokens from outside, so to end every connection on its side, delete the app in its Developer Portal.

Roster each shift once. Pay and claims follow.

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