Diversity Sync'd Team
Content Team
Disclaimer: The information in this article is for general informational purposes only and does not constitute legal or professional advice. Please seek independent legal counsel to understand your specific obligations.
If you are running an NDIS or disability support service in 2025, you know the workforce challenge is real. The sector is growing, participant needs are evolving, and expectations on providers have never been higher. At the same time, finding and keeping skilled, passionate workers is becoming harder.
We have pulled together the three biggest areas to focus on, recruitment, retention, and training. Along with practical steps providers can take to build strong, stable teams.
The demand for disability support workers continues to rise, and competition for skilled staff is fierce. In 2025, successful recruitment means looking beyond the traditional job ad.
What’s working now:
Tip: Highlight flexibility, professional development, and support for work-life balance. These are now key decision factors for job seekers.
It’s one thing to recruit well, but keeping great staff is where the real challenge lies. Burnout, heavy workloads, and limited career progression are all risks in our sector.
What’s working now:
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Tip: Retention starts on day one. A supportive, well-organised onboarding experience sets the tone for a lasting working relationship.
With the sector changing fast, from new assistive technologies to updated compliance requirements, training is no longer a “nice to have,” it is essential.
What’s working now:
Tip: Link training to career progression so staff can see the benefits for their future.
In 2025, the providers who win the workforce challenge will be the ones who treat their people as their most valuable asset. Strong recruitment strategies, a focus on retention, and a culture of continuous training will help build a stable, skilled, and motivated team.
At Diversity Sync’d, we help providers streamline rostering, track training, and keep everything organised so you can focus on supporting both your participants and your workforce.
